Byravee Iyer
May 16, 2013

Obsess over customers to create disruption: Forrester

GLOBAL - Customer-obsessed CMOs with free-flowing budgets are more likely to be disrupters in their markets, according to a Forrester Research study on identifying culture models that drive marketing innovation and business growth.

The Forrester Research cites Nestle as a good example of a customer-obsessed culture

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