omnichannel

May 31, 2024

Dione Song on Love, Bonito: ‘Not just clothes, we sell empowerment, confidence and community’

At Campaign’s flagship event, Love, Bonito's chief executive shares her winning strategy: a crystal-clear value proposition, thoughtfulness in design, and seamless omnichannel experience.

May 2, 2023

5 reasons Bed Bath is headed to the great beyond—and one opportunity that could still save it

Its efforts to become an ‘omni-always’ retailer have so far fallen short.

Sep 1, 2022

M&C Saatchi Indonesia launches omnichannel shopper and brand unit

"Every touchpoint is an opportunity for brand experience and to sell", says Mike Forster on the agency's Shopex launch in Indonesia.