Charlotte Flach
Oct 5, 2018

'Stag party' conference costs cruise refunds

Royal Caribbean Australia refunds customers after men from tobacco company run amok on cruise ship.

'Stag party' conference costs cruise refunds

Royal Caribbean has issued refunds to passengers after more than 1,300 men attending a company conference caused chaos on a cruise ship, according to Newsweek. The workers from tobacco company Kamla Pasand – who boarded the ship in Sydney – ran amok on the Voyager of the Seas, taking over the pool decks, bars and buffets. 

The men also allegedly brought burlesque dancers and women dressed as playboy bunnies onboard with them, harassing other passengers and filming young girls on their mobile phones. "It was almost like a huge bachelor party, a stag night," a Sydney passenger told the Australian Nine Network's A Current Affair.

"Their doors would be open and you would walk past and be like 'what am I going to be looking at when I walk past this door?' It is hard to forget after seeing all the flashbacks of these men around all the time, 24 hours a day, like we could not escape," she added.

Speaking to Telegraph Travel, a Royal Caribbean spokesperson said: "During Voyager of the Seas’ three-night sailing from Singapore on September 6, a group onboard caused complaints from some of our guests who raised their concerns with us after they returned to Australia. We were able to quickly provide them with a satisfactory solution.

"Royal Caribbean operates with the safety of our guests and crew as our highest priority. While we have had a long history of successful group bookings in which all guests have enjoyed their cruise, we are looking into this incident, including all guest feedback to ensure our group booking policies are suitable and that our guest conduct policy is applied appropriately."

Source:
C&IT

Related Articles

Just Published

1 day ago

40 Under 40 2024: Hajar Yusof, Naga DDB Tribal

Hajar’s initiatives reflect her commitment to innovation, diversity, and leaving a lasting legacy in the industry.

1 day ago

Moo Deng says hands off unless you’ve washed up

Lifebuoy’s new campaign introduces a fresh face in hand hygiene, pairing AI with playful reminders to help keep those paws—er, hands—clean.

1 day ago

The CMO's MO: Hyatt's APAC marketer on the power of ...

"Focus means saying no to 100 good ideas and saying yes to the great ones." Hyatt’s Tammy Ng shares how lessons from Steve Jobs and James Dyson are guiding her approach to personalising guest experiences.

1 day ago

Trump’s victory isn’t just America’s crisis—it’s a ...

Make no mistake—2024’s US election was a calculated exercise in marketing from beginning to end, revealing a striking alignment with the very principles that drive our industry.