Staff Reporters
Mar 25, 2019

Speed the biggest challenge for APAC mobile consumers

TOP OF THE CHARTS: Latest Google study shows APAC mobile sites not meeting consumer expectations in most key areas.

Speed the biggest challenge for APAC mobile consumers

Slow mobile websites are the biggest problem for brands across Asia-Pacific when it comes to consumer engagment and conversion, according to a new study from Google APAC.

Produced by marketing intelligence platform Think With Google and Accenture Interactive, the 'Masters of Mobile' report assessed 720 mobiles sites from 15 APAC countries across three sectors: financial services, retail and commerce, and travel. 

The report concluded that across five key pillars for high-performing mobile sites—findability, product pages, registration and conversion, mobile design and speed—APAC countries are exceeding consumer expectations in just two. 

By far the worst performing pillar is speed. According to Google, recommended mobile site loading times should be three seconds or less. No APAC country meets this standard, with China the closest at 5.4 seconds, and Japan lagging far behind at 10.3 seconds.

The cost to brands is potentially huge, as Google said brands experience a 20% drop in conversions for every second of delay in mobile page load time. 

As well as the challenges, Google offered tips as to how brands can improve their mobile page speed. 

The report also listed the best performing mobile brands in each APAC country. 

 

Source:
Campaign Asia

Related Articles

Just Published

8 hours ago

The anti-trend trend: How Starbucks aspires to use ...

THE CMO'S MO: Inspired by Apple, Starbucks Asia's marketing head, Samuel Fung, is blending tradition and innovation with a back-to-basics approach to build loyalty in a competitive market.

9 hours ago

STB partners with NBA to attract fans from the region

The Singapore Tourism Board seeks to make the city state an attractive destination for sport fans, as it looks further afield to boost its ambitious goals for inbound visitors.

9 hours ago

X partners with Magnite to boost programmatic ad sales

Magnite joins Google and PubMatic as official third-party sellers of X’s ad inventory which can help fill unsold inventory and attract more advertisers.

9 hours ago

Love looks different in Asia now, and so should ...

More people in Asia are choosing singlehood; it’s time brands moved beyond dated romantic tropes to catch up with times for V-Day marketing, argues this writer.